Support

Support Channels

For the launch draft, support is handled directly by the Nectar operator team. Add the production support email or helpdesk URL before public app submission.

Urgent lookup-quality issues can also be submitted from the ChatGPT App through the connector feature-request or Codex work-request lane.

What To Include

Include the plain-English prompt, listing URL or identifier, target area/building, expected result, current result, and whether the issue involves owner evidence, PF scans, DXB ROI, Unit Bot, or WhatsApp approval.